Careers

We are looking for energetic, passionate people to join our team!

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LAX OPEN POSITIONS

Weekend Party Staff

Sender One is seeking high-energy individuals who excel at encouraging our youngest climbers to try new things. Our Sender City Weekend Party Staff will help introduce children to climbing as well as facilitate a stress free environment for our party hosts.

As a Weekend Party Staff member, on a typical day you will:

  • Connect to guests with a big smile and positive energy;
  • Lead groups of children through icebreaking and team building activities;
  • Guide participants through interactive climbing challenges in Sender City;
  • Manage the inherent risks involved with climbing as guests;
  • Instruct guests on the competent and acceptable use of our equipment and facilities;
  • Take guests on orientation tours and provide information on our offerings;
  • Determine the offering best suited to a guest and get them doing it;
  • Participate in a daily huddle with three to six other front line staff;
  • Inspire participants to attempt and complete new challenges they did not believe they could.

This could be a good job for you if you are someone who:

  • Has a passion for hosting events and working with children and large groups;
  • Has experience working with kids and groups (professionally a plus);
  • Provides excellent customer service;
  • Solves problems and thinks fast on your feet;
  • Likes working in a collaborative environment;
  • Develops new and creative solutions and approaches;
  • Takes initiative and thinks independently;
  • Enjoys climbing and can top rope belay.

Your time commitment to the Sender One team:

  • Work weekends (Sat-Sun);
  • Work at least 12-20 hours per week, with a minimum of two days per week or eight days per month;
  • Attend quarterly staff meetings.

Some perks of being on the Sender One team:

  • Free membership for you and one other (significant other or family member);
  • Free pair of climbing shoes annually;
  • Discounts on retail and gear;
  • Staff-only climb nights and events;
  • Opportunities for growth and learning.

 

Youth Program Team Coach

Sender One is passionate about educating children and teenagers about climbing! We are seeking a Youth Programs Coach who can manage and connect with youth of all ages, foster enthusiasm, and guide young people to reach their full potential. A Coach should be an individual who can both inspire the youth climbers and relate easily with their parents. Enthusiasm and passion are a must, as well an infectious desire to discover new heights, and connect with the community of climbers!

As a Youth Programs Coach, on a typical day, you may:

  • Instruct and inspire groups of six to twelve kids, ages 6-17, on techniques in Sender One’s training curriculum;
  • Empathize with and provide excellent service to both parents and their children;
  • Adapt and modify coaching techniques when needed to keep your group engaged or address the needs of a particular athlete;
  • Support, guide, positively reinforce, and encourage all Youth Program participants;
  • Help to improve the Youth Program and its offerings, both recreational and competitive.

This could be a good job for you if you are someone who:

 

  • Has experience working with youth, ages 6-17, professionally, as a coach or in camps;
  • Provides excellent customer service;
  • Solves problems and thinks fast on your feet;
  • Likes working collaboratively;
  • Can inspire, motivate, and develop participants;
  • Has climbed consistently for at least the past 2 years, more experience is preferable.  Your climb both indoors and outdoors regularly and frequently.

Your time commitment to the Sender One team:

  • Work at least one weekend day (Sat-Sun) per week.
  • Work six to eight hours per week; a minimum of eight days per month.  As the number of participants in our program grows, the commitment could increase to twelve or more hours per week.
  • Attend quarterly staff meetings.

Some perks of being on the Sender One team:

  • Free membership for you and one other (significant other or family member);
  • Free pair of climbing shoes annually;
  • Discounts on retail and gear;
  • Staff-only climb nights and events;
  • Opportunities for growth and learning.
Climbing Team Head Coach

Sender One is seeking a Climbing Team Head Coach to lead our youth climbers and their coaches. A Head Coach should be an experienced climber who can both inspire the youth climbers and  effectively communicate with their parents. Enthusiasm and passion are a must, as well creativity to work with needs of each of our climbers to help them discover new height and reach their full potential.

As the Head Coach of Team Sender One, your responsibilities and duties will be to:

  • Develop and refine a progressive and age-appropriate training curriculum for a competitive youth team of 6-12 athletes;
  • Lead both youth participants and coaches through weekly practices in a way that emphasizes fun, fosters a love of climbing, and supports each team member’s personal development and growth;
  • Providing exemplary customer service to both the parents and kids who participate by empathizing with their viewpoints;
  • Adapt coaching techniques and curriculum based on the needs of the individual students;
  • Offer support, guidance, positive reinforcement, and encouragement to all participants during practices and competitions;
  • Coordinate team community events such as climbing trips and parent meetings;
  • Regularly check in with the coaches and families to learn from their input and facilitate continual improvement of the team.

You are someone who:

  • Has excellent customer service and communication skills;
  • Solves problems and think fast on your feet;
  • Likes to work collaboratively;
  • Can inspire, motivate, and develop participants and your staff;
  • Has worked with kids professionally;
  • Has extensive climbing experience;
  • Loves to teach!

Your time commitment to the Sender One team:

  • Work twelve (12) to twenty (20) hours per week;
  • Work at least one weekend day (Sat-Sun) each week;
  • Travel and work at competitions in support of your team;
  • Attend weekly Youth Program meetings;
  • Attend quarterly staff meetings.

Some perks of being on the Sender One team:

  • Free membership for you and one other (significant other or family member);
  • Free pair of climbing shoes annually;
  • Discounts on retail and gear;
  • Staff-only climb nights and events;
  • Opportunities for growth and learning.
Route Setter

Sender One is seeking qualified Route Setters to join our dynamic team!  We are a highly motivated crew of climbers who love that we get paid to climb, appreciate the opportunity to gain a greater understanding of climbing movement through practice, and share that love and appreciation through what we give back to our community of climbers.

Essential Setting Skills:

  • Basic understanding of commercial setting methods and ideology
  • Creativity and experimentation in route setting
  • Lead climbing proficiency and ability to redpoint AT LEAST 5.12+/V7
  • Ability to set from a suspension system (i.e. either from a ground anchor or a fixed-rope anchor)
  • WIllingness to be a proactive member of a team

Our Core Values:

  • Share your passion
  • Find creative beta
  • Learn from your projects and send them!
  • See things from other people’s perspectives
  • Climb together

Some perks:

  • Free membership for you and a significant other, or a family member
  • Growth opportunities for highly valuable staff members, including health coverage, a company sponsored retirement savings account (401(k), FSA access, pay increases, USAC competition setting experience, and assistance with professional development courses (USAC certification for example)
  • Free climbing shoes annually
  • Free access to all Sender One events
  • Staff-only climb nights and events
  • Discounts on climbing gear

We are hiring Route Setters for 3 days or more per week, and Route Setters who are available 2 days or less per week.  Qualified setters must be flexible to work between our two locations when needed, both Santa Ana (SNA) and Los Angeles (LAX).  USAC credentials are encouraged, but not mandatory.

Front Desk Staff

Sender One is looking for enthusiastic, hard working climbers to join our team. We are looking for Front Desk Staff who want to share their passion for climbing with our guests, making it a welcoming and helpful experience for climbers of all ages.

As a Sender One Front Desk staffer, on a typical day you may:

  • Connect to guests with a big smile and positive energy;
  • Take first time visitors on orientation tours of your Sender One facility;
  • See things from customers’ perspectives and set them up with the offering most suitable for them;
  • Mentor new climbers and staff;
  • Provide instruction, encouragement, corrections, and information to other climbers;
  • Huddle with three to six other front desk staff;
  • Inspire new people to climb;
  • Take on and finish different projects and tasks and learn from them;
  • Manage the inherent risks involved with climbing;
  • Curate experiences and challenges for children and families in Sender City;
  • Monitor and enforce proper use of Sender City elements and equipment;
  • Report any problems or incidents to the on-shift supervisor promptly;
  • Sort, clean, and organize Sender One rental equipment and spaces.

You are someone who:

  • Provides excellent customer service;
  • Solves problems and thinks fast on your feet;
  • Works well in both an individual and a collaborative environment;
  • Develops new and creative solutions;
  • Has a knack for hosting parties;
  • Thinks independently and creatively;
  • Has a passion for working with children;
  • Enjoys facilitating team building events;
  • Functions at a high level in stressful situations;
  • Takes initiative without prompting;
  • Can Lead Climb!

Your time commitment to the Sender One team:

  • Work a minimum of twelve (12) to twenty (20) hours per week;
  • Work at least one weekend day (Sat-Sun) per week;
  • Attend quarterly staff meetings.

Some perks of being on the Sender One team:

  • Free membership for you and one other (significant other or family member);
  • Free pair of climbing shoes annually;
  • Discounts on retail and gear;
  • Staff-only climb nights and events.

SNA OPEN POSITIONS

Front Desk Staff

Sender One is looking for enthusiastic, hard working climbers to join our team. We are looking for Front Desk Staff who want to share their passion for climbing with our guests, making it a welcoming and helpful experience for climbers of all ages.

As a Sender One Front Desk staffer, on a typical day you may:

  • Connect to guests with a big smile and positive energy;
  • Take first time visitors on orientation tours of your Sender One facility;
  • See things from customers’ perspectives and set them up with the offering most suitable for them;
  • Mentor new climbers and staff;
  • Provide instruction, encouragement, corrections, and information to other climbers;
  • Huddle with three to six other front desk staff;
  • Inspire new people to climb;
  • Take on and finish different projects and tasks and learn from them;
  • Manage the inherent risks involved with climbing;
  • Curate experiences and challenges for children and families in Sender City;
  • Monitor and enforce proper use of Sender City elements and equipment;
  • Report any problems or incidents to the on-shift supervisor promptly;
  • Sort, clean, and organize Sender One rental equipment and spaces.

You are someone who:

  • Provides excellent customer service;
  • Solves problems and thinks fast on your feet;
  • Works well in both an individual and a collaborative environment;
  • Develops new and creative solutions;
  • Has a knack for hosting parties;
  • Thinks independently and creatively;
  • Has a passion for working with children;
  • Enjoys facilitating team building events;
  • Functions at a high level in stressful situations;
  • Takes initiative without prompting;
  • Can Lead Climb!

Your time commitment to the Sender One team:

  • Work a minimum of twelve (12) to twenty (20) hours per week;
  • Work at least one weekend day (Sat-Sun) per week;
  • Attend quarterly staff meetings.

Some perks of being on the Sender One team:

  • Free membership for you and one other (significant other or family member);
  • Free pair of climbing shoes annually;
  • Discounts on retail and gear;
  • Staff-only climb nights and events.
Front Desk Supervisor

Sender One is looking for motivated and driven climbers to lead our Front Desk Staff.  A Front Desk Supervisor is friendly, knowledgeable about climbing, and able to educate new climbers on both techniques and safety. Organization, attention to detail, and excellent interpersonal skills are a must.

As a Sender One Front Desk Supervisor, on a typical day, you may:

  • Connect to staff and guests with a big smile and positive energy
  • Discover new ways to lead, motivate, and inspire your staff
  • See things from a guest’s perspective and connect them to the activity most suited to them;
  • Assign staff to the task where they’ll have the most impact or opportunity to succeed;
  • Mentor and train new climbers and staff by sharing what you’ve learned;
  • Provide instruction, encouragement, help, and information to staff and guests;
  • Lead a daily huddle for three to six front line staff
  • Inspire new people to climb
  • Take the lead on different projects and tasks, following through on their completion by other staff or yourself
  • Lead staff in curating experiences and challenges for children and families in Sender City
  • Manage the inherent risks involved with climbing and leading first responder care when necessary
  • Resolving difficult customer service situations

You are someone who:

  • Wants to lead an exceptional team of passionate people;
  • Provides excellent customer service and staff mentoring;
  • Is assertive and takes decisive action;
  • Builds confidence and stimulates growth and development in others;
  • Solves problems and thinks fast on your feet;
  • Can delegate tasks and trusts the team to complete them;
  • Works well in a collaborative environment;
  • Develops new and creative solutions;
  • Has a passion for working with children;
  • Has a knack for guiding groups through challenges and team building events;
  • Thinks independently and creatively;
  • Can Lead Climb!

Your time commitment to the Sender One team:

  • Work at least 25 and up to 35 hours per week;
  • Work at least one weekend day (Sat-Sun) per week;
  • Attend and contribute to quarterly staff meetings;

Some perks of being on the Sender One team:

  • Free membership for you and one other (significant other or family member);
  • Free pair of climbing shoes annually;
  • Discounts on retail and gear;
  • Staff-only climb nights and events.
Youth Programs Coach

Sender One is passionate about educating children and teenagers about climbing! We are seeking a Youth Programs Coach who can manage and connect with youth of all ages, foster enthusiasm, and guide young people to reach their full potential. A Coach should be an individual who can both inspire the youth climbers and relate easily with their parents. Enthusiasm and passion are a must, as well an infectious desire to discover new heights, and connect with the community of climbers!

As a Youth Programs Coach, on a typical day, you may:

  • Instruct and inspire groups of six to twelve kids, ages 6-17, on techniques in Sender One’s training curriculum;
  • Empathize with and provide excellent service to both parents and their children;
  • Adapt and modify coaching techniques when needed to keep your group engaged or address the needs of a particular athlete;
  • Support, guide, positively reinforce, and encourage all Youth Program participants;
  • Help to improve the Youth Program and its offerings, both recreational and competitive.

This could be a good job for you if you are someone who:

 

  • Has experience working with youth, ages 6-17, professionally, as a coach or in camps;
  • Provides excellent customer service;
  • Solves problems and thinks fast on your feet;
  • Likes working collaboratively;
  • Can inspire, motivate, and develop participants;
  • Has climbed consistently for at least the past 2 years, more experience is preferable.  Your climb both indoors and outdoors regularly and frequently.

Your time commitment to the Sender One team:

  • Work at least one weekend day (Sat-Sun) per week.
  • Work six to eight hours per week; a minimum of eight days per month.  As the number of participants in our program grows, the commitment could increase to twelve or more hours per week.
  • Attend quarterly staff meetings.

Some perks of being on the Sender One team:

  • Free membership for you and one other (significant other or family member);
  • Free pair of climbing shoes annually;
  • Discounts on retail and gear;
  • Staff-only climb nights and events;
  • Opportunities for growth and learning.
Route Setting Foreman

Sender One is seeking qualified individuals to lead our setting crews!  We are a highly motivated team of climbers who love that we get paid to climb, appreciate the opportunity to gain a greater understanding of climbing movement through practice, and share that love and appreciation through what we give back to our community of climbers.

Essential Leadership Skills:

  • Deep wells of motivation with which to enliven others
  • Preparation and Follow Up on each day’s tasks
  • Desire to be a proactive member of a team
  • Ability to facilitate communication between coworkers, managers, and the general public
  • Sense of humor, tireless work ethic, and fastidious punctuality
  • All other Route Setter Essential Skills related to commercial setting, competition setting, rigging, climbing, and team-oriented work habits

Essential Setting Skills:

  • Basic understanding of commercial setting methods and ideology
  • Creativity and experimentation in route setting
  • Experience using a suspension system (i.e. either from a ground anchor or a fixed-rope anchor)
  • Lead climbing proficiency and ability to redpoint AT LEAST 5.12+/V7
  • WIllingness to be a proactive member of a team

Our Core Values:

  • Share your passion
  • Find creative beta
  • Learn from your projects and send them!
  • See things from other people’s perspectives
  • Climb together

Some perks:

  • Free membership for you and a significant other, or a family member
  • Growth opportunities for highly valuable staff members, including health coverage, a company sponsored retirement savings account (401(k), FSA access, pay increases, USAC competition setting experience, and assistance with professional development courses (USAC certification for example)
  • Free climbing shoes annually
  • Free access to all Sender One events
  • Staff-only climb nights and events
  • Discounts on climbing gear

This is a full time position (30+ hours per week).  Qualified foremen work between our two locations when needed, both Santa Ana (SNA) and Los Angeles (LAX).  USAC credentials are highly encouraged, but not mandatory.

Route Setter

Sender One is seeking qualified Route Setters to join our dynamic team!  We are a highly motivated crew of climbers who love that we get paid to climb, appreciate the opportunity to gain a greater understanding of climbing movement through practice, and share that love and appreciation through what we give back to our community of climbers.

Essential Setting Skills:

  • Basic understanding of commercial setting methods and ideology
  • Creativity and experimentation in route setting
  • Lead climbing proficiency and ability to redpoint AT LEAST 5.12+/V7
  • Ability to set from a suspension system (i.e. either from a ground anchor or a fixed-rope anchor)
  • WIllingness to be a proactive member of a team

Our Core Values:

  • Share your passion
  • Find creative beta
  • Learn from your projects and send them!
  • See things from other people’s perspectives
  • Climb together

Some perks:

  • Free membership for you and a significant other, or a family member
  • Growth opportunities for highly valuable staff members, including health coverage, a company sponsored retirement savings account (401(k), FSA access, pay increases, USAC competition setting experience, and assistance with professional development courses (USAC certification for example)
  • Free climbing shoes annually
  • Free access to all Sender One events
  • Staff-only climb nights and events
  • Discounts on climbing gear

We are hiring Route Setters for 3 days or more per week, and Route Setters who are available 2 days or less per week.  Qualified setters must be flexible to work between our two locations when needed, both Santa Ana (SNA) and Los Angeles (LAX).  USAC credentials are encouraged, but not mandatory.

HOW TO APPLY
  1. Download and fill out a Job Application (Please note that if you edit the Job Application in Google Chrome, you must select Print > Save as PDF in order for your changes to be saved.)
  2. Email your completed Job Application, your resume, and a cover letter to:
    LAX Positions –  jobs.lax@sender.one
    SNA Positions – jobs.sna@sender.one
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