ABOUT US

OUR PURPOSE

To discover ourselves and connect with others through climbing.

OUR PROMISE

We promise to commit ourselves to offering every customer, partner, and guest who walks through our doors (or whom we meet outside of our doors) an inspiring climbing and fitness experience, an opportunity for self discovery, and a sharing, social atmosphere.

Core Values

SHARE YOUR PASSIONS

You love something; something makes you happy—whether it’s climbing, working with kids, or teaching. Pass that love along so that others can experience what you feel.

FIND CREATIVE BETA

Harness your imagination thoughtfully by finding novel and interesting approaches to our everyday responsibilities.

LEARN FROM YOUR PROJECTS… AND SEND THEM

Learn and grow from each task, challenge, and interaction. And follow them through to the end.

SEE THE WORLD FROM OTHER PEOPLE’S PERSPECTIVES

Treat others as they would want to be treated by conscientiously putting yourself in their shoes. Help others to also understand your point-of-view.

CLIMB TOGETHER

Work together, support each other, share ideas, and earn trust.

OUR STORY

Sender One’s origin is the story of what indoor rock climbing means to each of the founders—Wes Chu, Alice Kao, and Wes Shih.  For each of them, indoor rock climbing was an avenue for self-discovery and a wellspring for community during transitional times in their lives.

Wes Chu

Wes Chu

CEO

For Wes Chu, indoor rock climbing wove its way into the fabric of his identity during his professional life.  Having endured a painful break-up  and a challenging move across the country from San Francisco to New York for a fresh start, Wes found himself adrift in a big city knowing few people and searching for himself.  At the local climbing gym, Wes discovered a diverse community and a path to re-centering his life.

Alice Kao

Alice Kao

CFO, CMO

Alice had an almost identical story.  She found climbing after ending a long relationship and arriving in London to start a new job.  Ever an adventurous spirit and determined to get over these difficulties, Alice found herself at the local climbing gym, the Westway Climbing Center.  She quickly fell in love with a sport and a lifestyle she had never experienced or imagined.  Now, married to Wes Shih and helping raising a toddler born of the experience, Alice can’t fathom who she would be without climbing.

Wes Shih

Wes Shih

COO, General Counsel

For Wes Shih, the local rock gym was his literal home away from home.  After finishing law school in Boston, rather than moving back home to California, he instead moved to Arkansas to intern for a judge.  The first place Wes sought out on arriving was the Little Rock Climbing Center, which had only recently opened its doors.  There, he found climbers that welcomed him into their little corner of the world with open arms.  Only a couple of months after arriving, Wes found himself leaning into that community for support more than he had planned—his judge passed away suddenly.  

When Wes, Alice, and (Other) Wes opened the first Sender One, they found in each other a shared experience and motivation for climbing—to discover themselves and connect with others.  This became Sender One’s core purpose–a purpose they each wanted to share with as many people as they could.  

While people initially come to climb the beautiful walls, they stay because of the communities they find and what they learn about themselves through climbing.

We hope everyone who comes to a Sender One–from the child coming to their first Sender City party to the seasoned outdoor climber–discovers the joys of climbing; and achieves the same self-discovery and connection with others and their surrounding communities through climbing.

Sender One Team

Dersa

Operations Manager

Corey

SNA Gym Manager

Morgan

SNA Front Desk Manager

Anni

Parties & Events

Nicole

LAX Gym Manager

Jordan

LAX Youth Programs Manager

Caitlyn

HR / Retail

Crystal

Marketing

Candice

IT

Eunice

Design

Jerry

LAX Fitness Coordinator

Nicola

SNA Fitness Coordinator

Team SNA

Team LAX

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