My Account
Book classes, manage your reservations, and keep your membership details up to date, all in one place.
Log InWhat You Can Do in Your Account
Manage everything online, any time of day.
Book Classes & Reservations
Reserve climbing classes, yoga, fitness and Sender City sessions.
02Manage Bookings
See what’s coming up, reschedule, or cancel a reservation.
03Edit Account Details
Update your contact info, emergency contact and family members.
04Update Billing Info
Change the card or payment method on file.
05View Transaction History
Look up past purchases, dues and receipts.
06Freeze or Cancel Membership
Pause your membership while you’re away, or end it.
Log In Through Your Home Gym
Choose the location where you signed up or bought your membership.
Common Questions
Which gym should I pick?
Choose the location where you created your account or bought your membership. That’s where your details and bookings are stored.
I forgot my password
Pick your gym, then use “Forgot password” on the login screen. A reset link will be sent to the email on your account.
How do I add a family member?
Log in and go to your account details to add family members, so you can book and manage their reservations too.
When do membership changes take effect?
Changes made before your next billing date apply to that billing cycle. Changes after that date apply to the following cycle.
Need a Hand?
Membership changes need to be made before your next billing date to apply to that cycle. For anything else, visit the front desk or email our Membership Team at memberservices@senderoneclimbing.com
Not a Member Yet?
Compare memberships and day passes, or plan your first climb.
See Pricing → First Visit →