Billing - Sender One Climbing

Billing Change Request Form

Please read carefully before proceeding:

  • Cancellation requests must be received by the 25th of the month to be in effect for the upcoming month
  • Freeze requests must be received by the 25th of the month to be in effect for the upcoming month
  • Memberships can be frozen for $10.00 per month per member*
    • Monthly freeze fees may be waived for medical reasons; medical documentation must be sent to [email protected] before the 1st of the month
    • If your membership is frozen for medical reasons; you will not be permitted to use the facilities until your membership is either unfrozen or terminated
  • Please allow up to 5 business days for any response to your billing inquiry

For Youth Program Members:

  • Cancellation requests must be submitted one calendar month before you wish to leave the team (ex: if you wish to leave in March, you must submit your request before February 1st)
  • Unless you have a medical reason (see above for policy of medical freezes), we do not approve freezes. However, if you wish to rejoin the team after cancelling, the enrollment fee is reduced to $39
  • Please contact our Youth Programs at [email protected], [email protected], or [email protected] for any questions or concerns

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