Billing Change Request Form

Please read carefully before proceeding:

• Cancellation requests must be received by the 25th of the month to be in effect for the upcoming month
• Freeze requests must be received by the 25th of the month to be in effect for the upcoming month
• Memberships can be frozen for $10.00 per month per member*
  • Monthly freeze fees may be waived for medical reasons; medical documentation must be sent to [email protected] before the 1st of the month
  • If your membership is frozen for medical reasons; you will not be permitted to use the facilities until your membership is either unfrozen or terminated
• Please allow up to 5 business days for any response to your billing inquiry

For Youth Program Members:

• Cancellation requests must be submitted one calendar month before you wish to leave the team (ex: if you wish to leave in March, you must submit your request before February 1st)
• Unless you have a medical reason (see above for policy of medical freezes), we do not approve freezes. However, if you wish to rejoin the team after cancelling, the enrollment fee is reduced to $39
• Please contact our Youth Programs at [email protected], [email protected], or [email protected] for any questions or concerns