Representation and developing our staff are key elements to upholding our values. We believe that underrepresented communities must be centered in the work we do. Therefore, we strongly encourage members of and those who identify with marginalized groups to apply.
LAX Positions
Customer Experience Specialist
A Customer Experience Specialist is someone enthusiastic, self-motivated, and proactive. Delivers outstanding customer experiences to new visitors, guests, members, and partners who walk through our doors.
Apply Now!
Customer Experience Specialist (Weekends)
A Customer Experience Specialist is someone enthusiastic, self-motivated, and proactive. Delivers outstanding customer experiences to new visitors, guests, members, and partners who walk through our doors.
Apply Now!
Instructor
An Instructor is someone who leads participating climbers through the fundamentals of climbing, including but not limited to, top rope and lead belay. Instructors are patient, understanding, and adaptable to the climbing needs of each climber while teaching risk mitigation techniques.
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Youth Programs Shift Lead
A Youth Programs Shift Lead Coach is someone who is enthusiastic and proactive in the development of the next generation of climbers. Lead Coaches are patient, understanding, and adaptable to the climbing needs of each climber and assists fellow coaches in case questions arise.
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Youth Program Coach
A Youth Program Coach is someone who is enthusiastic and proactive in the development of the next generation of climbers. Coaches are patient, understanding, and adaptable to the climbing needs of each climber.
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Comp Coach
A Youth Program Comp Team Coach is someone who is enthusiastic and proactive in the development of the next generation of climbers. Comp Team Coaches are patient, understanding, and help each climber prepare for the physical and mental development for competitions.
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Yoga Instructor (Sub)
A Yoga Instructor is someone who leads their class through a fun and engaging experience. Yoga Instructors embody the core values, are enthusiastic, self-motivated, proactive, and deliver outstanding customer experiences to their class participants.
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Playa Vista Positions
Customer Experience Specialist
A Customer Experience Specialist is someone enthusiastic, self-motivated, and proactive. Delivers outstanding customer experiences to new visitors, guests, members, and partners who walk through our doors.
Apply Now!
Customer Experience Specialist (Weekends)
A Customer Experience Specialist is someone enthusiastic, self-motivated, and proactive. Delivers outstanding customer experiences to new visitors, guests, members, and partners who walk through our doors.
Apply Now!
Youth Program Coach
A Youth Program Coach is someone who is enthusiastic and proactive in the development of the next generation of climbers. Coaches are patient, understanding, and adaptable to the climbing needs of each climber.
Apply Now!
Santa Ana Positions
Customer Experience Specialist
A Customer Experience Specialist is someone enthusiastic, self-motivated, and proactive. Delivers outstanding customer experiences to new visitors, guests, members, and partners who walk through our doors.
Apply Now!
Customer Experience Specialist (Weekends)
A Customer Experience Specialist is someone enthusiastic, self-motivated, and proactive. Delivers outstanding customer experiences to new visitors, guests, members, and partners who walk through our doors.
Apply Now!
Youth Program Coach
A Youth Program Coach is someone who is enthusiastic and proactive in the development of the next generation of climbers. Coaches are patient, understanding, and adaptable to the climbing needs of each climber.
Apply Now!
Sender One Employee Perks & Benefits
New Hire Perks
- Free Membership
- Sick Leave Accrual (accrue 72 hours and may use up to 6 sick days (48 hours) per calendar year)
- 30% off Pro Shop
- Pro Deals with Brand Partnerships
- Discounts at other climbing gyms*
- Free Membership for 1 additional person (after 60 days of employment)
- Discounted Membership for all other immediate family members at the current industry rate
After 6 Months of Employment
If an employee averages 30+ hours per week within their first 6 months of employment, the employee is eligible for Full-Time Status w/ benefits (FT).
Benefits (for staff, their spouse, and/or dependents) include:
- Medical (PPO & HMO options available)
- Dental
- Voluntary Vision
- Colonial Life: Accidental, Supplemental Life, Short Term Disability, Critical Illness, Cancer, Hospital Confinement, and Whole Life
Additional Employee Perks as FT:
- Free Memberships for immediate family
- Vacation Accrual
- Daily Guest Pass to be used only for first-time users, family, and out-of-town guests.
After 1 Year of Employment
- Sender One 401K with company contributions (must have clocked over 1,000 hours within the first year of employment and be over 21 years old)
- For those that meet the qualifications:
- Paid Parental Leave
- Supplemental Payout during Leave