Sender One Employee Perks & Benefits
New Hire Perks
- Free Membership
- Sick Leave Accrual (accrue 72 hours and may use up to 6 sick days (48 hours) per calendar year)
- 30% off Pro Shop
- Pro Deals with Brand Partnerships
- Discounts at other climbing gyms*
- Free Membership for 1 additional person (after 60 days of employment)
- Discounted Membership for all other immediate family members at the current industry rate
Full Time (FT) Benefits
Benefits (for staff, their spouse, and/or dependents) include:
- Medical (PPO & HMO options available)
- Dental
- Voluntary Vision
- Colonial Life: Accidental, Short Term Disability, Critical Illness, Cancer, Hospital Confinement, and Whole Life
- Supplemental Life
Additional Employee Perks as FT:
- Free Memberships for immediate family
- Vacation Accrual
- Daily Guest Pass to be used only for first-time users, family, and out-of-town guests
For those that meet the qualifications:
- Paid Parental Leave
- Supplemental Payout during Leave
After 1 Year of Employment
Sender One 401K with company contributions
(must have clocked over 1,000 hours within the first year of employment and be over 18 years old)
Representation and developing our staff are key elements to upholding our values. We believe that underrepresented communities must be centered in the work we do. Therefore, we strongly encourage members of and those who identify with marginalized groups to apply.
Santa Ana Positions
Customer Experience Specialist
A Customer Experience Specialist is someone enthusiastic, self-motivated, and proactive. Delivers outstanding customer experiences to new visitors, guests, members, and partners who walk through our doors.
Apply Now!
Customer Experience Specialist (Weekends)
A Customer Experience Specialist is someone enthusiastic, self-motivated, and proactive. Delivers outstanding customer experiences to new visitors, guests, members, and partners who walk through our doors.
Apply Now!
Youth Programs Coach
A Youth Program Coach is someone who is enthusiastic and proactive in the development of the next generation of climbers. Coaches are patient, understanding, and adaptable to the climbing needs of each climber.
Apply Now!
LAX Positions
Full Service Gym Manager
A Gym Manager is someone who develops the team and embodies Sender Ones core values when making decisions. As a coach and mentor, the Gym Manager ensures their designated department managers are providing an outstanding experience to new visitors, guests, members, and partners who walk through our doors and is a resource to the Sender One staff.
Apply Now!
Customer Experience Supervisor
A Customer Experience Supervisor is someone who develops the team and embodies Sender One's core values when making decisions. As a coach and mentor, the Customer Experience Supervisor collaborates with the Customer Experience Manager to ensure all Sender One staff and Shift Leads are providing an outstanding experience to new visitors, guests, members, and partners who walk through our doors.
Apply Now!
Youth Programs Supervisor
A Youth Programs Supervisor is someone who develops the Youth Programs team and embodies Sender Ones core values when making decisions. As a coach and mentor, the Youth Programs Supervisor collaborates with the Programs Manager to ensure all Sender One staff, including coaches & camp staff are providing outstanding experience to new visitors, guests, members, and partners who walk through our doors.
Apply Now!
Youth Programs Comp Team Coach
A Youth Program Comp Team Coach is someone who is enthusiastic and proactive in the development of the next generation of climbers. Comp Team Coaches are patient, understanding, and help each climber prepare for the physical and mental development for competitions.
Apply Now!
Customer Experience Specialist
A Customer Experience Specialist is someone enthusiastic, self-motivated, and proactive. Delivers outstanding customer experiences to new visitors, guests, members, and partners who walk through our doors.
Apply Now!
Youth Programs Coach
A Youth Programs Coach is someone who is enthusiastic and proactive in the development of the next generation of climbers. Coaches are patient, understanding, and adaptable to the climbing needs of each climber.
Apply Now!
Lakewood Positions
Now Hiring: Estimated Start Fall 2023
Customer Experience Manager
A Customer Experience Manager is someone who develops the team and embodies Sender Ones core values when making decisions. As a coach and mentor, the Customer Experience Manager ensures all Sender One staff and Shift Leads are providing an outstanding experience to new visitors, guests, members, and partners who walk through our doors.
Apply Now!
Programs Manager
A Programs Manager is someone who develops the Youth Programs & Instruction teams and embodies Sender Ones core values when making decisions. As a coach and mentor, the Programs Manager ensures all Sender One staff, including coaches and instructors are providing outstanding experience to new visitors, guests, members, and partners who walk through our doors.
Apply Now!
Playa Vista Positions
Youth Programs Coach
A Youth Programs Coach is someone who is enthusiastic and proactive in the development of the next generation of climbers. Coaches are patient, understanding, and adaptable to the climbing needs of each climber.
Apply Now!
Westwood Positions
Now Hiring: Opening Summer/Fall 2023
Customer Experience Supervisor
A Customer Experience Supervisor is someone who develops the team and embodies Sender One's core values when making decisions. As a coach and mentor, the Customer Experience Supervisor collaborates with the Bouldering Gym Manager to ensure all Sender One staff and Shift Leads are providing an outstanding experience to new visitors, guests, members, and partners who walk through our doors.
Apply Now!
Brand Supervisor
A Brand Supervisor is someone who is passionate about organizing and executing events, building a stronger & more diverse community at Sender One, and establishing a visually appealing experience for guests. A Brand Supervisor embodies the Sender One core values, is proactive, self-motivated, solution driven, and delivers outstanding customer experiences to guests, members, brand partners, and collaborators.
Apply Now!
Youth Programs Supervisor
A Youth Programs Supervisor is someone who develops the Youth Programs team and embodies Sender Ones core values when making decisions. As a coach and mentor, the Youth Programs Supervisor collaborates with the Bouldering Gym Manager to ensure all Sender One staff, including coaches & camp staff are providing outstanding experience to new visitors, guests, members, and partners who walk through our doors.
Apply Now!
Company Positions
Assistant Brand Manager
An Assistant Brand Manager is someone who is passionate about organizing events, building a stronger & more diverse community at Sender One, and leading and empowering a team across multiple locations. An Assistant Brand Manager embodies the Sender One core values, is proactive, self-motivated, solution driven, and delivers outstanding customer experiences to guests, members, brand partners, sponsors and collaborators.
Apply Now!
Design & Communications Coordinator
A Design & Communications Coordinator is someone who is someone who is passionate about expressing the company’s brand image through visual images, website layout and email communications. A Design & Communications Coordinator embodies Sender One’s core values, is enthusiastic, self-motivated, proactive, and delivers outstanding customer experiences to new visitors, guests, members, and partners..
Employee Experience Coordinator
An Employee Experience Coordinator is someone who has strong interpersonal skills, detail-oriented, empathetic, enjoys helping people, and is willing to learn. An Employee Experience Coordinator embodies the core values, are enthusiastic, self-motivated, proactive, and are passionate about providing the best experience to our Sender One employees.
Apply Now!