As a Weekend Events Staff member, on a typical day you will:

• Connect to guests with a big smile and positive energy;
• Lead groups of children through icebreaking and team building activities;
• Guide participants through interactive climbing challenges in Sender City;
• Manage the inherent risks involved with climbing as guests;
• Instruct guests on the competent and acceptable use of our equipment and facilities;
• Take guests on orientation tours and provide information on our offerings;
• Determine the offering best suited to a guest and get them doing it;
• Participate in a daily huddle with three to six other front line staff;
• Inspire participants to attempt and complete new challenges they did not believe they could.

This could be a good job for you if you are someone who:

• Has a passion for hosting events and working with children and large groups;
• Has experience working with kids and groups (professionally a plus);
• Provides excellent customer service;
• Solves problems and thinks fast on your feet;
• Likes working in a collaborative environment;
• Develops new and creative solutions and approaches;
• Takes initiative and thinks independently;
• Enjoys climbing and can top rope belay.

Your time commitment to the Sender One team:

• Work weekends (Sat-Sun);
• Work at least 12-20 hours per week, with a minimum of two days per week or eight days per month;
• Attend quarterly staff meetings.

Some perks of being on the Sender One team:

• Free membership for you and one other (significant other or family member);
• Free pair of climbing shoes annually;
• Discounts on retail and gear;
• Staff-only climb nights and events;
• Opportunities for growth and learning.

Sender One is passionate about educating children and teenagers about climbing! We are seeking a Youth Programs Coach who can manage and connect with youth of all ages, foster enthusiasm, and guide young people to reach their full potential. A Coach should be an individual who can both inspire the youth climbers and relate easily with their parents. Enthusiasm and passion are a must, as well an infectious desire to discover new heights, and connect with the community of climbers!

As a Youth Programs Coach, on a typical day, you may:

• Instruct and inspire groups of six to twelve kids, ages 6-17, on techniques in Sender One’s training curriculum;
• Empathize with and provide excellent service to both parents and their children;
• Adapt and modify coaching techniques when needed to keep your group engaged or address the needs of a particular athlete;
• Support, guide, positively reinforce, and encourage all Youth Program participants;
• Help to improve the Youth Program and its offerings, both recreational and competitive.

This could be a good job for you if you are someone who:

• Has experience working with youth, ages 6-17, professionally, as a coach or in camps;
• Provides excellent customer service;
• Solves problems and thinks fast on your feet;
• Likes working collaboratively;
• Can inspire, motivate, and develop participants;
• Has climbed consistently for at least the past 2 years, more experience is preferable.  Your climb both indoors and outdoors regularly and frequently.

Your time commitment to the Sender One team:

• Work at least one weekend day (Sat-Sun) per week.
• Work six to eight hours per week; a minimum of eight days per month.  As the number of participants in our program grows, the commitment could increase to twelve or more hours per week.
• Attend quarterly staff meetings.

Some perks of being on the Sender One team:

• Free membership for you and one other (significant other or family member);
• Free pair of climbing shoes annually;
• Discounts on retail and gear;
• Staff-only climb nights and events;
• Opportunities for growth and learning.

Sender One is passionate about educating children and teenagers about climbing! We are seeking a Youth Programs Coach who can manage and connect with youth of all ages, foster enthusiasm, and guide young people to reach their full potential. A Coach should be an individual who can both inspire the youth climbers and relate easily with their parents. Enthusiasm and passion are a must, as well an infectious desire to discover new heights, and connect with the community of climbers!

As the Youth Programs Manager, on a typical day you will:

• Answer questions about Sender One’s Youth Program offerings from parents, guests, and Sender One staff through face to face interaction, phone calls, and emails
• Lead by example in implementing competitive & non-competitive team practices as well as camps & other classes
• Work closely with all Youth Program staff to maintain positive morale through developmental coaching and regular check-ins
• Manage, train, and develop 2 direct reports plus a front-line supervisory & coaching staff of 10-15 employees
• Oversee the development and execution of all Youth Program offerings including, but not limited to, the offering schedules and curriculums
• Oversee the administrative tasks necessary for all Youth Program offerings including, but not limited to, parent correspondence, billing & scheduling
• Responsible for operational & financial performance of all Youth Program offerings
• Report to the Gym Manager with operational & financial status reports
• Establish a fun, safe, healthy, and community focused Youth Program culture that delivers high athlete and employee satisfaction

This could be a good job for you if you are someone who:

• Has a background in coaching and/or child development
• Has experience with managing direct reports
• Enjoys leading and developing a team of employees
• Likes working in a collaborative environment
• Appreciation and aptitude for administrative, program planning, budgeting, and personnel management
• Provides excellent customer service
• Solves problems and thinks fast on your feet
• Develops new and creative solutions and approaches
• Takes initiative, thinks independently & effectively manages time
• Enjoys climbing and engaging with kids and new climbers

Your time commitment to the Sender One Team:

• 32-40 hours a week
• Work one weekend day a week
• Work 2 shifts per week as front line Youth Program staff
• Work 1 shift per week as front line Front Desk staff
• Attend weekly Youth Programs & Managers meetings, monthly goal setting meetings, quarterly all staff meetings, and any other meetings relevant to the position as needed

Some perks of being on the Sender One Team:

• Free membership for you and one other (significant other or family member)
• Free pair of climbing shoes annually
• Discounts on retail and gear
• Staff-only climb nights and events
• Opportunities for growth and learning
• Discovering yourself and Connecting with others through climbing

Sender One is passionate about educating children and teenagers about climbing!  We are seeking a climber who is passionate about the development of youth in climbing, enjoys administrative work, and can lead and develop a team of recreational coaches and camp counselors.

As the Recreational Youth Programs Manager, on a typical day you will:

• Answer questions about recreational youth programs from parents, guests, and Sender One staff through face to face interaction, phone calls, and emails
• Coach regular practices, camps, and classes
• Manage, train, and develop 6-12 supervisors and coaches
• Oversee the development and execution of team, camp, and class curriculum
• Manage the administrative tasks of the Recreational Youth Programs department including, but not limited to: setting up memberships, scheduling makeups, updating the offerings calendar.
• Schedule staff for practices, camps, and classes
• Report to the Youth Programs Manager with progress of projects, scheduling, and staff development
• Be accountable for recreational teams, camps, and class satisfaction and sign ups
• Train staff members on policies and offerings of Recreational Youth Programs

This could be a good job for you if you are someone who:

• Has a background in coaching and/or child development
• Has experience with administrative work
• Enjoys leading and developing a team of employees
• Provides excellent customer service
• Solves problems and thinks fast on your feet
• Likes working in a collaborative environment
• Develops new and creative solutions and approaches
• Takes initiative and thinks independently
• Enjoys climbing and engaging with kids and new climbers

Your time commitment to the Sender One Team:

• 30-36 hours a week
• Work one weekend day a week
• Work at least 2 shifts per week as front line Youth Program staff
• Work at least 1 shift per week as front line Front Desk staff
• Attend weekly Youth Programs meetings, quarterly staff meetings, and any other meetings relevant to position as needed

Some perks of being on the Sender One Team:

• Free membership for you and one other (significant other or family member)
• Free pair of climbing shoes annually
• Discounts on retail and gear
• Staff-only climb nights and events
• Opportunities for growth and learning
• Discovering yourself and Connecting with others through climbing

Sender One Santa Ana is looking for a personal trainer who is interested in renting space in our new fitness area.

If you have a current clientele and would like a nice open space or are a trainer looking to build your clientele, please contact Nicola Strother at [email protected].