Sender One is looking for enthusiastic, hard working climbers to join our team. We are looking for Front Desk Staff who want to share their passion for climbing with our guests, making it a welcoming and helpful experience for climbers of all ages.

As a Sender One Front Desk staffer, on a typical day you may:

• Connect to guests with a big smile and positive energy;
• Take first time visitors on orientation tours of your Sender One facility;
• See things from customers’ perspectives and set them up with the offering most suitable for them;
• Mentor new climbers and staff;
• Provide instruction, encouragement, corrections, and information to other climbers;
• Huddle with three to six other front desk staff;
• Inspire new people to climb;
• Take on and finish different projects and tasks and learn from them;
• Manage the inherent risks involved with climbing;
• Curate experiences and challenges for children and families in Sender City;
• Monitor and enforce proper use of Sender City elements and equipment;
• Report any problems or incidents to the on-shift supervisor promptly;
• Sort, clean, and organize Sender One rental equipment and spaces.

You are someone who:

• Provides excellent customer service;
• Solves problems and thinks fast on your feet;
• Works well in both an individual and a collaborative environment;
• Develops new and creative solutions;
• Has a knack for hosting parties;
• Thinks independently and creatively;
• Has a passion for working with children;
• Enjoys facilitating team building events;
• Functions at a high level in stressful situations;
• Takes initiative without prompting;
• Can Lead Climb!

Your time commitment to the Sender One team:

• Work a minimum of twelve (12) to twenty (20) hours per week;
• Work at least one weekend day (Sat-Sun) per week;
• Attend quarterly staff meetings.

Some perks of being on the Sender One team:

• Free membership for you and one other (significant other or family member);
• Free pair of climbing shoes annually;
• Discounts on retail and gear;
• Staff-only climb nights and events.

Sender One is passionate about educating children about climbing! We are seeking a Summer Camp Counselor who can manage and connect with youth of all ages, foster enthusiasm, and guide young people to reach their full potential. A Counselor should be an individual who can both inspire the youth climbers and relate easily with their parents. Enthusiasm and passion are a must, as well an infectious desire to discover new heights, and connect with the community of climbers!

As a Camp Counselor, on a typical day, you may:

• Sharing your passion of fun & adventure by helping kids, ages 6-13, enjoy their summer break through climbing related games & activities.
• Seeing things from other perspectives by working with a diverse group of up to 30 young participants.
• Sharing creative beta with other Camp Counselors in order to provide the best possible experience to each of the kids and parents alike.
• Climbing together by offering support, guidance, a positive energy, and encouragement to all Summer Camp participants.
•  Learning from your beta while identifying and preventing any risks or hazards to keep each day focused on fun.

This could be a good job for you if you are someone who:

• Has experience working with youth, ages 6-17, professionally, as a coach or in camps;
• You love something, and you want to share it with other people. You care deeply about what you do. You give it your all at work and play.
• You make decisions and accept the consequences. You hold yourself accountable and are not afraid of owning your mistakes and learning from them.
• You are motivated and driven. You volunteer for new challenges without waiting to be asked.
• Provides excellent customer service
• Solves problems and thinks fast on your feet
• Works in a collaborative environment
• Has the ability to inspire, motivate, and energize participants.
• Loves working with kids.

Your time commitment to the Sender One team:

• Work with the team for 20-40 hours per week.

This is a part-time seasonal position with potential for further development.

Some perks of being on the Sender One team:

• Free membership for you and one other (significant other or family member);
• Free pair of climbing shoes annually;
• Discounts on retail and gear;
• Staff-only climb nights and events;
• Opportunities for growth and learning.

As a Weekend Events Staff member, on a typical day you will:

• Connect to guests with a big smile and positive energy;
• Lead groups of children through icebreaking and team building activities;
• Guide participants through interactive climbing challenges in Sender City;
• Manage the inherent risks involved with climbing as guests;
• Instruct guests on the competent and acceptable use of our equipment and facilities;
• Take guests on orientation tours and provide information on our offerings;
• Determine the offering best suited to a guest and get them doing it;
• Participate in a daily huddle with three to six other front line staff;
• Inspire participants to attempt and complete new challenges they did not believe they could.

This could be a good job for you if you are someone who:

• Has a passion for hosting events and working with children and large groups;
• Has experience working with kids and groups (professionally a plus);
• Provides excellent customer service;
• Solves problems and thinks fast on your feet;
• Likes working in a collaborative environment;
• Develops new and creative solutions and approaches;
• Takes initiative and thinks independently;
• Enjoys climbing and can top rope belay.

Your time commitment to the Sender One team:

• Work weekends (Sat-Sun);
• Work at least 12-20 hours per week, with a minimum of two days per week or eight days per month;
• Attend quarterly staff meetings.

Some perks of being on the Sender One team:

• Free membership for you and one other (significant other or family member);
• Free pair of climbing shoes annually;
• Discounts on retail and gear;
• Staff-only climb nights and events;
• Opportunities for growth and learning.

Sender One is passionate about educating children and teenagers about climbing! We are seeking a Youth Programs Coach who can manage and connect with youth of all ages, foster enthusiasm, and guide young people to reach their full potential. A Coach should be an individual who can both inspire the youth climbers and relate easily with their parents. Enthusiasm and passion are a must, as well an infectious desire to discover new heights, and connect with the community of climbers!

As a Youth Programs Coach, on a typical day, you may:

• Instruct and inspire groups of six to twelve kids, ages 6-17, on techniques in Sender One’s training curriculum;
• Empathize with and provide excellent service to both parents and their children;
• Adapt and modify coaching techniques when needed to keep your group engaged or address the needs of a particular athlete;
• Support, guide, positively reinforce, and encourage all Youth Program participants;
• Help to improve the Youth Program and its offerings, both recreational and competitive.

This could be a good job for you if you are someone who:

• Has experience working with youth, ages 6-17, professionally, as a coach or in camps;
• Provides excellent customer service;
• Solves problems and thinks fast on your feet;
• Likes working collaboratively;
• Can inspire, motivate, and develop participants;
• Has climbed consistently for at least the past 2 years, more experience is preferable.  Your climb both indoors and outdoors regularly and frequently.

Your time commitment to the Sender One team:

• Work at least one weekend day (Sat-Sun) per week.
• Work six to eight hours per week; a minimum of eight days per month.  As the number of participants in our program grows, the commitment could increase to twelve or more hours per week.
• Attend quarterly staff meetings.

Some perks of being on the Sender One team:

• Free membership for you and one other (significant other or family member);
• Free pair of climbing shoes annually;
• Discounts on retail and gear;
• Staff-only climb nights and events;
• Opportunities for growth and learning.

Sender One is looking for an enthusiastic, hard working Event Coordinator to join the Events Department at Sender One who wants to share their passion for climbing with our guests, making it a welcoming and helpful experience for climbers of all ages through parties and events at Sender City and Sender One.

As the SNA Event Coordinator, on a typical day you will::

• Answer questions about events and parties from guests and Sender One staff through face to face interaction, phone calls, and emails
• Book events and process payment of deposits;
• Manage inventory of event supplies and order supplies as needed
• Schedule staffing for events
• Report to Events Manager with progress of projects, events leads, scheduling, and concerns
• Train staff members on policies and offerings of Sender City and Sender One events

This could be a good job for you if you are someone who:

• Has a background in working events and parties
• Provides excellent customer service
• Has a professional voice to address customers
• Solves problems and thinks fast on your feet
• Likes working in a collaborative environment
• Develops new and creative solutions and approaches
• Takes initiative and thinks independently
• Enjoys climbing and engaging with kids and new climbers

Your time commitment to the Sender One Team:

• Work one Weekend day a week (Saturday, Sunday, or both)
• Work at least 10 hours per week in the Events Department, with a minimum of two days per week or eight days per month (Office Hours will be 2 or 4-hour shifts)
• Work one Weekday shift a week (Monday-Friday: hours may vary)
• Attend weekly Events meetings and quarterly staff meetings

Some perks of being on the Sender One Team:

• Free membership for you and one other (significant other or family member)
• Free pair of climbing shoes annually
• Discounts on retail and gear
• Staff-only climb nights and events
• Opportunities for growth and learning
• Discovering yourself and Connecting with others through climbing

Sender One Santa Ana is looking for a personal trainer who is interested in renting space in our new fitness area.

If you have a current clientele and would like a nice open space or are a trainer looking to build your clientele, please contact Nicola Strother at [email protected].